Dog Paw Shape Mini Smart GPS Tracker Keys for Kids, Pets and Luggage

Shipping Policy

We strive to offer the best shipping options to our customers, ensuring a smooth and cost-effective shopping experience.

Free Shipping

• Enjoy free shipping on orders of 2 or more items (over CAD$20). Simply add two or more products to your cart, and the shipping charge will be waived at checkout!

Standard Shipping

• For orders of 1 item, a flat shipping fee of $6.50 will apply within Canada.

Processing Time

• All orders are processed within 1–2 business days. You will receive a tracking number once your order has been shipped.

Shipping Times

• Delivery typically takes 5–7 business days depending on your location, but this may vary based on demand or any external factors that affect shipping.

International Shipping

• At this time, we only offer shipping within [your country or region]. For international shipping inquiries, please contact us for further assistance.

If you have any questions regarding your shipment or need to make special arrangements, please feel free to reach out to our customer support team at contact@emergeyourbrand.com

Thank you for shopping with us!

Return Policy

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your smart device, we offer a 10-day return policy from the date you receive your order.

How to Return Your Item:

1. Request a Return: To initiate a return, please contact our customer service team within 10 days of receiving your order. You’ll need to provide your order number and the reason for the return.
2. Return Eligibility: Items must be unused, in original condition, and with all packaging and accessories intact. Returns that do not meet these criteria may not be eligible for a refund.
3. Buyer Pays for Return Shipping: Please note that the buyer is responsible for return shipping costs. We recommend using a trackable shipping service to ensure that your return is safely received.

Refund Process:

Once we receive and inspect the returned item, we will process your refund within 5–7 business days. The refund will be issued to your original payment method, minus any shipping fees paid during the initial order.

Non-Refundable Items:

Certain items, such as open-box products, personalized items, or products damaged by the customer during use, may not be eligible for a refund.

If you have any questions or need assistance with your return, please don’t hesitate to contact our customer support team at contact@emergeyourbrand.com.

Thank you for shopping with us!